Forklifts, Machinery Review, Raymond

Raymond 8510 low-level order picker review

The Raymond 8510 low-level order picker, power steering, and punchy AC drive make for an easy truck to operate

The standout feature of the new Raymond 8510 low level order picker is the availability of power steering. Matt Wood reports

When you look at pallet handlers and low-level order pickers you
could be forgiven for thinking that they probably don’t have to be
too robust, especially when compared with larger materials handling
machines like fork lifts and reach trucks, which have masts,
carriages and multiple hydraulic rams. After all, pallet trucks
only have to lift a pallet or two a few centimetres off the ground.
It can’t be too stressful, can it?

Well, high weights, high speed and irregular warehouse surfaces
can provide a punishing work environment for these machines as they
barrel in and out of trucks, over the top of dock levelling plates,
and negotiating the daily bump and grind of a busy warehouse.

As a general rule these machines, regardless of brand, do tend
to share a simple, basic layout: single or double pallet rails out
front, battery in the middle, and a steering tiller with the drive
motor and other electronic components underneath.

This means that there tends to be some key areas where pallet
movers really do cop a hiding. The most obvious is the polyurethane
drive wheel, which often spins, flat spots and skids creating
uneven wear. But underneath, the bell-crank area beneath the
battery tray is often the lowest part of the machine when the fork
rails are raised, and this is usually the part of the pallet truck
that collides with dock levellers, or raised sections in the
warehouse floor, causing wear and in some cases damage. All in all,
pallet trucks and low-level order pickers tend to have a pretty
hard life.

Steering has traditionally been an area where this configuration
of machine has been found lacking. The ride-on or walk-behind
pallet mover and the conventional tiller control that is used on
most of these machines is, for the most part, a simple and
easy-to-use layout.

However, once the drive wheel wears, gets chipped or gouged on a
sharp object or just wears unevenly, controlling the machine can
become a real issue. At best, this becomes an annoyance as the
tiller arm wobbles about while the truck is in motion; at worst, it
can become a real safety issue if the operator has to fight against
the steering of the machine.

This issue also goes for low-level order pickers, or
centre-rider pallet trucks. I’ve had the pleasure of scooting the
length of a van body trailer on an out-of-control pallet truck with
a dodgy drive wheel, and it’s not a great deal of fun. You tend to
ping-pong off the walls until coming to a sudden stop at the end –
not so great for the dignity either!

 

The standout

With this in mind, the new Raymond 8510 low-level order picker
is worth a second look for its power steering alone, as it has the
potential to remove a lot of stress and strain from an operator
over the length of an entire shift.

The Raymond brand is a part of the Toyota Materials Handling
Australia (TMHA) group and is sold alongside Toyota-branded
products as well as the Toyota-owned European materials handling
giant BT lift trucks.

The American-designed and manufactured Raymond occupies a niche
in the TMHA line-up that calls for an extremely tough and durable
product that is still light-weight and value for money.

The 8000 series range includes ride-on pallet trucks, walkie
pallet trucks and tow tugs as well as the aforementioned order
picker.

And, I recently had a chance to get a hands-on look at the 8510
centre-rider and see what was new with the quiet American.

As manufacturing continues to decline in this country, it’s a no
brainer to realise that warehousing will only continue to increase,
and materials handling demands along with it.

Stock pickers, reach trucks and electric counterbalance fork
lifts are becoming increasingly popular and so too are quick
turnaround pick-and-pack roles that are handled by trucks like the
8510.

These trucks need to zip along fast enough to be efficient, yet
be safe, manoeuvrable and driver-friendly at the same time.

Raymond claims its trucks are up to 6 percent more productive
than their competition, putting this down to the relatively light
weight of the machine and the powerful acceleration provided by its
AC drive train.

But, performance aside, the 8510 does have a couple of
interesting features. For a start the fork rails and bell cranks
are made of ductile iron. This is reported to give these components
more flexibility yet superior strength to cast iron.

As mentioned previously, these areas are prone to impact so it’s
easy to see the advantages there.

Another high impact area are the pivot blocks which hide under
the fork rails, these block sit behind the small load bearing fork
wheels and pivot up and down when raising and lowering the fork
rails. The pivot blocks are also made of ductile iron and, as
they’re bolted into place they’re also easily removed. Ask any fork
lift mechanic to name his 10 worst jobs to do in the field and
chances are cutting the pivot blocks out of a pallet truck with an
oxy torch will get a mention.

Given the layout of these machines in general, the Raymond 8510
doesn’t look a great deal different to other competing machines on
the market, although one feature does grab your eye straight away.
The cover that encloses the drive engine and electronic components
is made of polyurethane instead of steel. As this cover forms the
snout of the machine it’s often the part that gets hit in a
collision. This cover won’t dent or crack and, for the most part,
will spring back into shape.

Switching on the machine meant waiting for the 8510 to go
through a short self-test before letting out a satisfactory beep.
The control handle sat in the hands easily and is shared with its
BT stable mates. All of the controls proved smooth and precise, the
contactless sensors in the switches were also quiet without any
click when engaging.

The truck was quite nimble, being both smooth and punchy, as I
drove it around the TMHA training area; and was very comfortable to
stand in.

I felt the ‘jog’ mode was a nice touch as this enables the
operator to offset the steering tiller to the side of the vehicle
that they are working from and walk beside it at low speed with
limited steering, which saves time when order picking.

But, for me the standout feature of the Raymond 8510 is its use
of a DC stepper motor to steer. This results in a very precise, but
effortless system where a constant current is passed around a
series of electromagnets inside the motor in steps. The end result
is an easy to manoeuvre, and effortless truck to operate. 

Photography: Matt Wood

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