Hi Reach Rentals finds solutions

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  • Plant & Equipment

Booms and scissor lifts, mast climbers, swing stages and other working at height solutions: Queensland’s Hi Reach Rentals has a team dedicated to finding what you need

Hi Reach Rentals finds solutions
The team at Hi Reach Rentals is made up people with many years' industry experience

 

Hi Reach Rentals has many different ways of getting workers off the ground to do their job, managing director Colin Fox says. 

"We don’t just provide scissor lifts or boom lifts – we deal with a wide range of specialised equipment, including aluminium scaffolding, swing stages, mast climbers, spider lifts and a full range of UK Nifty Lift equipment that enables people to undertake and complete their work effectively and efficiently." 

Fox says it’s Hi Reach’s very experienced team that helps make the difference for clients who approach them for advice for various tasks. 

"Every salesperson on the Hi-Reach Team has got extensive knowledge of equipment, and we offer a service above and beyond to advise our client base on what is the best piece of equipment for a job," he says. 

"We can recommend the most cost-effective solution for our customers, rather than just saying ‘a boom lift should do it’, our toolchest is wide and vast. 

"We have a variety of equipment and solutions we can offer, and that is why I believe we are a cut above a lot of our competitors." 

The Hi Reach team has also built solid working relationships with their clients, Fox says, noting that many of his staff have worked in the industry for many years and are seasoned problem solvers with excellent networker skills. 

"It has to be a win-win situation for our customers and us," he says. 

"We are not a volume seller. I am not interested in high turnover-low margins. I want a smaller turnover and margins that represent the service that we are offering to our customer base." 

For Fox, it is all about the support that comes with the product, and the people within the Hi Reach team. 

Hi-Reach has a full-time staff of about 65 and bases on the Sunshine Coast, the Gold Coast and Brisbane, which also encompasses The Hi-Reach training company, The Hi-Reach Group is also well known for its provision of service. 

Fox says about half the team are service technicians that maintain not only Hi-Reach Rentals’ extensive rental fleet, but also offer mechanical service and spare parts to its customer base and beyond. 

The Hi-Reach Training company provides a wide range of high risk training courses such as work platforms over 11 metres, fork lifts, working at heights, working in confined spaces and a number of nationally recognised courses such elevated work platform yellow card, manual handling, under bridge inspections and many more. 

"We are not a general hire business – we don’t hire to the general public," Fox says. 

"Instead, we deal with the small family-owed building firms, contractors, sub-contractors all the way through to the large Tier one builders. There wouldn’t be a Tier one builder in Australia that we haven’t dealt with." 

Hi-Reach’s heartland is South East Queensland, but the group works all over Australia. 

Contact Hi Reach Rentals on 1300 661 500 or visit hireach.com.au 

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