Clear communication is essential for work at height, and D2N – Technology Solutions has helped one rigging company keep an entire team in contact.
For rigging, access and rescue company Rise Pacific, a robust and reliable communications system is essential to get the job done.
Company design and sales manager Dane Boulton says Rise’s work in live entertainment venues gives the group specific and comprehensive requirements for these systems – with the group currently using Motorola Mototrbo radios.
Boulton says Rise had recently reached out to intercom specialists DTN – Technology Solutions to find accessories and parts for the Motorola fleet, but had been encouraged to consider how newer technologies could help meet their needs on-site.
“What really interested us was the potential to deploy a solution that would allow constant duplex communication with all members of the work party,” he says.
“Not only does this allow our technicians to communicate even when both hands are busy using tools, managing ropes, and operating rope access gear, it also removes the risk of a team member being blocked from passing an urgent message when a radio channel is busy.
“This is something that poses a major risk when comms systems are being relied upon as a primary means of communication in safety critical rope access and confined space operations.”
Rise also needed a system that was compatible with the Motorola products as well as AS approved hearing protection and communications earmuffs – and D2N’s suggested Ridel Bolero system was a perfect match.
Boulton says the system’s audio interface and radio PTT input allowed for constant duplex communication between operators wearing wired or wireless Bluetooth 3M Peltor communications / hearing protection headsets and helmet attached earmuffs.
“Not only did this provide our technicians hearing protection in noisy environments but also clear, articulate communications between them regardless of whether they were one metre or hundreds of metres apart from each other,” he says.
“The beltpacks have proved incredibly durable in use and the ability to interface with our existing fleet of Motorola Mototrbo radios allows us to easily scale the system up by providing radios to less critical members of the work party.”
Boulton adds that Rise finds the system useful in some of the most complex sites, adding that users can easily get through a day’s work on a single battery charge.
“D2N’s assistance from the time of sale right through to the configuration, deployment and ongoing use of our system has been exceptional,” he says.
“Where additional assistance or service or repairs have been required, communication with D2N has been responsive and timely assisting us in quickly mitigating any problems that arise.”
For more info please visit www.d2n.com.au